Location History:
- Hogla, IL (2012 - 2014)
- Kfar Hogla, IL (2015)
Company Filing History:
Years Active: 2012-2015
Title: Innovations by Omri Hayner
Introduction
Omri Hayner is an accomplished inventor based in Hogla, Israel. He has made significant contributions to the field of technology, particularly in the area of screen event analysis and quality measurement. With a total of three patents to his name, Hayner's work has the potential to enhance user interaction with computational devices.
Latest Patents
Hayner's latest patents include a system and method for capturing, analyzing, and recording screen events. This computer-implemented method assesses the quality of performance of agents engaged in customer-representative interaction-related sessions. The method captures screen events of a computational representative to form a captured event, which includes parsing the captured event to obtain screen event data that contains text. If the screen event data matches a user-defined text search criterion, the method triggers the recording of screen data associated with the computational device. Additionally, it performs computer-based automated quality measurement analysis based on the screen event data. Another patent focuses on a system and method for capturing screen events and processing these events to form data in a format suitable for analysis. This method analyzes the data to extract useful information about the user of the screen and the computational device that generated the screen events.
Career Highlights
Omri Hayner is currently employed at Nice Systems Ltd., a company known for its innovative solutions in customer engagement and workforce optimization. His work at Nice Systems Ltd. has allowed him to develop and refine his patented technologies, contributing to the company's reputation for excellence in the industry.
Collaborations
Hayner has collaborated with notable colleagues, including Itay Grushka and Leon Portman. These partnerships have fostered a creative environment that encourages innovation and the development of cutting-edge technologies.
Conclusion
Omri Hayner's contributions to the field of technology through his patents and work at Nice Systems Ltd. highlight his role as a significant inventor. His innovative methods for analyzing screen events are poised to improve user interactions and performance assessments in various applications.