The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Jul. 15, 2014

Filed:

Mar. 12, 2002
Applicants:

Omri Hayner, Hogla, IL;

Itay Grushka, Shoham, IL;

Inventors:

Omri Hayner, Hogla, IL;

Itay Grushka, Shoham, IL;

Assignee:

Nice-Systems Ltd., Ra'anana, IL;

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06F 3/00 (2006.01); G06F 11/34 (2006.01); G06F 3/048 (2013.01);
U.S. Cl.
CPC ...
G06F 11/3409 (2013.01); G06F 3/048 (2013.01); G06F 11/3438 (2013.01); G06F 11/3476 (2013.01); G06F 2201/80 (2013.01); G06F 2201/86 (2013.01); G06F 2201/875 (2013.01);
Abstract

A system and method for capturing screen events, and processing these events to form data in a data format which is susceptible to analysis. Preferably, the method also comprises analyzing the data in order to extract useful information about the user of the screen and computational device which generated these screen events. More preferably, the method of the present invention is able to assess the quality of the performance of the user whose interaction with the computational device caused the screen events to be generated.


Find Patent Forward Citations

Loading…