Maureen A Mahoney

Title: Maureen A. Mahoney: Innovator in Real-Time Monitoring Technologies

Introduction

Maureen A. Mahoney is a notable inventor based in Omaha, NE, who has made significant contributions to the field of real-time monitoring technologies. With a total of three patents to her name, Mahoney has developed innovative methods and systems that enhance agent adherence monitoring.

Latest Patents

One of Mahoney's latest patents focuses on real-time monitoring of agent adherence. This invention includes a method, a system, and a computer-readable medium that comprises instructions for monitoring agent adherence in real-time. The method involves collecting events and data for an agent from at least one phone router, gathering timekeeping data from a time clock system, and collecting data and events from a scheduling system. The process normalizes the events and data, generating at least one user interface that presents normalized data. Additionally, it allows for refreshing the user interface with updated events and data, ensuring that users have access to the most current information.

Career Highlights

Throughout her career, Mahoney has worked with prominent companies such as Alorica Business Solutions, LLC and West Corporation. Her experience in these organizations has contributed to her expertise in developing innovative solutions for monitoring and data management.

Collaborations

Some of Mahoney's notable coworkers include Kenneth A. Marr and Joseph S. Cox. Their collaboration has likely played a role in the development of her innovative technologies.

Conclusion

Maureen A. Mahoney is a distinguished inventor whose work in real-time monitoring technologies has made a significant impact in her field. Her patents reflect her commitment to innovation and her ability to create effective solutions for agent adherence monitoring.