For the Inventor, By the Inventor

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Omaha, NE, United States of America

West Corporation

USPTO Granted Patents = 634

Trademarks = 36

Forward Citations = 5,006

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307 inventors (with patents filed for the assignee):

James K Boutcher (90 out of 95 patents)

Jeffrey William Cordell (60 out of 72 patents)

Michael Todd Mateer (57 out of 57 patents)

4. Craig A Webster (47 out of 56 patents)

5. Mark J Pettay (46 out of 54 patents)

6. Bruce Pollock (43 out of 46 patents)

7. Myron P Sojka (37 out of 37 patents)

8. Jonathan McIntosh (30 out of 42 patents)

9. Chad Daniel Fox (28 out of 28 patents)

10. John Lawrence Snapp (28 out of 35 patents)

11. Erika Nelson Kessenger (21 out of 22 patents)

12. Chad David Hendren (21 out of 25 patents)

13. Hendryanto Rilantono (18 out of 23 patents)

14. Douglas L Davis (18 out of 18 patents)

15. Srinivas Maganti (17 out of 17 patents)

Core Competencies:

Conference Management

Image Capture

Automated Customer Support

Attendance Tracking

Voice Recognition

Intelligent Interactive Voice Response

Emergency Location Service

Network Monitoring

Mobile Voice Self Service

Message Brokering

Real-Time Streaming Protocol

Automated File Delivery

634 patents: Sort by Forward Citations

1. 11558435 - Conference management (2023-01-17),

2. 11271924 - Image capture to enforce remote agent adherence (2022-03-08),

3. 11265417 - AC/DC phone line detector (2022-03-01),

4. 11257096 - Applying user preferences, behavioral patterns and/or environmental factors to an automated customer support application (2022-02-22),

5. 11244269 - Monitoring and creating customized dynamic project files based on enterprise resources (2022-02-08),

6. 11244260 - Monitoring and creating customized dynamic project files based on enterprise resources (2022-02-08),

7. 11206257 - Attendance tracking configuration for a mobile device (2021-12-21),

8. 11182767 - Systems and methods for managing payments using a communication device (2021-11-23),

9. 11146677 - Instant support agent call setup and call connection application (2021-10-12),

10. 11114190 - Medical treatment application for optimizing medical patients visits based on known preferences and other selection criteria (2021-09-07),

11. 11087737 - Method and apparatus for voice recognition unit simulation (2021-08-10),

12. 11064072 - Caller state determination (2021-07-13),

13. 11062693 - Silence calculator (2021-07-13),

14. 11050875 - Conducting automated content processing to identify policy compliance (2021-06-29),

15. 11019178 - Deployment router based on channel traffic (2021-05-25),

West Corporation is a global provider of communication and network infrastructure services. They offer various solutions and technologies to improve communication and collaboration for businesses across industries. With their expertise in voice, data, and video technologies, West Corporation helps organizations optimize their communication strategies and enhance customer experiences.

This text is generated by artificial intelligence and may not be accurate.

Company Badge

USPTO Data Jan 1 1976 - Dec 30 2025

634 Patents

#2 in Omaha, NE

#3 in Nebraska

#759 in US

#1,515 in the World

Omaha, NE, United States of America

West Corporation

Forward Citations = 5,006

307 inventors:

James K Boutcher (90 out of 95 patents)

Jeffrey William Cordell (60 out of 72 patents)

Michael Todd Mateer (57 out of 57 patents)

4. Craig A Webster (47 out of 56 patents)

5. Mark J Pettay (46 out of 54 patents)

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