The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Jan. 17, 2023

Filed:

Nov. 27, 2019
Applicant:

West Corporation, Omaha, NE (US);

Inventors:

William F. Krasso, Valley, NE (US);

Marcus Hurst, Fremont, NE (US);

Alan Naumann, Omaha, NE (US);

Kannan Panathula, Bengaluru, IN;

Assignee:

WEST CORPORATION, Omaha, NE (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
H04L 65/403 (2022.01); H04L 9/40 (2022.01);
U.S. Cl.
CPC ...
H04L 65/403 (2013.01); H04L 63/102 (2013.01);
Abstract

To enable clients to self-manage service issues for conferences on a bridge operated by a conference provider, there is provided a web based interface. Companies are provisioned in a client database as receiving client managed conference services instead of provider managed conference services. Users of the company or client of the Provider may log in to a web interface through a company or client specific URL and be presented with an interface that enables the user to view and perform management functions for conferences on a bridge that relate to that user only.


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