Location History:
- Andover, MA (US) (2003 - 2017)
- Cincinnati, OH (US) (2012 - 2022)
Company Filing History:
3 out of 84 
3 out of 13 
2 out of 42 
Years Active: 2003-2022
Title: Matthew John Yuschik: Innovator in ATM Technology and Customer Service Solutions
Introduction
Matthew John Yuschik, based in Cincinnati, OH, is a prolific inventor with a strong focus on enhancing customer interactions and streamlining financial transactions. With a total of 11 patents to his name, Yuschik has contributed to groundbreaking innovations that have the potential to transform the ATM and customer service sectors.
Latest Patents
Among his most recent innovations, Yuschik developed a system and method for pre-staging ATM transactions. This technology allows for a seamless cash withdrawal experience by utilizing a host server that communicates with a user's mobile device to authenticate and validate transaction requests. This patent notably enhances user convenience and security when conducting financial transactions.
Additionally, he has patented a system for automated customer service that balances customer satisfaction with operational costs. By employing online interaction classification techniques, the system can intelligently decide when to escalate an automated inquiry to live support, ensuring that customer care is both efficient and effective.
Career Highlights
Yuschik has held key positions at notable companies, including Comverse, Inc. and Convergys Customer Management Delaware LLC. His work in these organizations has allowed him to refine his expertise in technology and customer service, further propelling his innovative endeavors in these fields.
Collaborations
Throughout his career, Yuschik has collaborated with distinguished professionals, including Jayant M. Naik and Woosung Kim. These partnerships have fostered a rich exchange of ideas, contributing to the success of his inventions and enhancing the collaborative landscape of technology innovation.
Conclusion
Matthew John Yuschik continues to make significant strides in innovation through his patents and contributions to technology. His latest work not only addresses the challenges of ATM transactions but also revolutionizes customer service, reflecting his commitment to improving user experiences in the digital age.
Inventor’s Patent Attorneys refers to legal professionals with specialized expertise in representing inventors throughout the patent process. These attorneys assist inventors in navigating the complexities of patent law, including filing patent applications, conducting patent searches, and protecting intellectual property rights. They play a crucial role in helping inventors secure patents for their innovative creations.