This inventor holds 3 USPTO granted patents. Top assignee: At&t Intellectual Property I, LP. Active years: 2009-2013.
Data source: USPTO (United States Patent and Trademark Office) public patent records. Weekly synchronization. How IDiyas builds this profile
Company Filing History:
Years Active: 2009-2013
Title: Lona Noelle Dallessandro: Innovator in Customer Relations Automation
Introduction
Lona Noelle Dallessandro is a prominent inventor based in Austin, TX (US). She has made significant contributions to the field of customer relations automation, holding a total of 3 patents. Her innovative work focuses on enhancing communication networks and improving customer service experiences.
Latest Patents
One of Lona's latest patents is a "System and method for automating customer relations in a communications environment." This method involves receiving performance data associated with services provided by components of a communication network to subscribers. The performance data is gathered by passive listening devices that monitor performance characteristics. The method identifies components providing specific services to subscribers based on inquiries and determines performance status based on the gathered data. Another patent under her name also pertains to automating network performance for customer support, utilizing a passive listening device to monitor network portions and store performance data in a database.
Career Highlights
Lona Dallessandro works at AT&T Intellectual Property I, LP, where she continues to develop innovative solutions for customer relations. Her work has been instrumental in bridging the gap between technology and customer service, ensuring that subscribers receive timely and relevant information regarding their communication services.
Collaborations
Lona has collaborated with notable colleagues, including Kirk Mahoney and James Austin Britt. These partnerships have fostered a creative environment that encourages the development of cutting-edge technologies in the telecommunications sector.
Conclusion
Lona Noelle Dallessandro is a trailblazer in the field of customer relations automation, with a focus on enhancing communication networks. Her contributions through her patents reflect her commitment to improving customer experiences in the telecommunications industry.
Data source: USPTO (United States Patent and Trademark Office) public patent records. Weekly synchronization. How IDiyas builds this profile