The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jul. 16, 2013
Filed:
Jun. 14, 2012
Kirk Mahoney, Houston, TX (US);
Lona Noelle Dallessandro, Austin, TX (US);
James Austin Britt, Austin, TX (US);
Douglas Bruun, San Ramon, CA (US);
Rosalinda Garcia, Lubbock, TX (US);
Jonathan Paden, Austin, TX (US);
Ellen Pate, Dripping Springs, TX (US);
Kristina Robinson, Austin, TX (US);
Tom Wiatt, Austin, TX (US);
Kirk Mahoney, Houston, TX (US);
Lona Noelle Dallessandro, Austin, TX (US);
James Austin Britt, Austin, TX (US);
Douglas Bruun, San Ramon, CA (US);
Rosalinda Garcia, Lubbock, TX (US);
Jonathan Paden, Austin, TX (US);
Ellen Pate, Dripping Springs, TX (US);
Kristina Robinson, Austin, TX (US);
Tom Wiatt, Austin, TX (US);
AT&T Intellectual Property I, L.P., Atlanta, GA (US);
Abstract
A method includes receiving performance data associated with a service provided by at least one component of a communication network to one or more subscribers. The performance data may be gathered by one or more passive listening devices that monitor a performance characteristic of the at least one component of the communication network. The method further includes identifying the at least one component that provides a particular service to a particular subscriber based on a subscriber inquiry received from the particular subscriber. The method further includes identifying particular performance data within the received performance data. The particular performance data may be associated with the particular service provided by the at least one component. The method further includes determining a performance status of the at least one component, based on the particular performance data.