Location History:
- San Antonio, TX (US) (2010)
- Austin, TX (US) (2012 - 2013)
Company Filing History:
Years Active: 2010-2013
Title: Celebrating the Innovations of Kristina Robinson: A Pioneer in Customer Relations Automation
Introduction: Kristina Robinson is an accomplished inventor based in Austin, TX, known for her significant contributions to customer relations automation within communication networks. With three patents to her name, Kristina's work exemplifies innovation and practical solutions tailored for modern businesses.
Latest Patents: One of Kristina's latest patents is titled "System and method for automating customer relations in a communications environment." This patent outlines a method that includes receiving performance data from components of a communication network and utilizing passive listening devices to monitor performance characteristics. The system identifies specific components that provide services based on subscriber inquiries and evaluates performance status based on the gathered data. This innovation aids in enhancing customer service by providing tailored performance insights to both subscribers and support agents.
Career Highlights: Kristina is currently associated with AT&T Intellectual Property I, L.P., where her inventive spirit and technical expertise have driven her success in creating systems that improve customer satisfaction and operational efficiency. Her blend of creativity and insight into customer needs has positioned her as a leader in her field.
Collaborations: Throughout her career, Kristina has collaborated with talented individuals such as Lona Noelle Dallessandro and Kirk Mahoney. These partnerships have fueled mutual innovation, enabling the team to tackle complex challenges and enhance the effectiveness of communication services.
Conclusion: Kristina Robinson's work and patents reflect a commitment to advancing technology in customer relations. Her inventions not only improve service quality but also pave the way for more efficient and responsive communication networks. As she continues to innovate, Kristina's impact on the industry is sure to be felt for years to come.
Inventor’s Patent Attorneys refers to legal professionals with specialized expertise in representing inventors throughout the patent process. These attorneys assist inventors in navigating the complexities of patent law, including filing patent applications, conducting patent searches, and protecting intellectual property rights. They play a crucial role in helping inventors secure patents for their innovative creations.