Latrisha Devon Whitehead

Title: **Latrisha Devon Whitehead: Innovator in Application Performance Management**

Introduction

Latrisha Devon Whitehead, a notable inventor based in Charlotte, NC, has made significant contributions to the field of application performance management through her innovative inventions. With a total of six patents to her name, she has established herself as a pioneering figure in identifying and resolving customer experience issues within distributed computer systems.

Latest Patents

One of Whitehead's latest patents, titled "Identifying failed customer experience in distributed computer systems," presents a novel system and method for detecting errors that affect user interaction. This invention involves receiving application layer messages tied to client actions and analyzing these messages to identify failures in customer experience. The outcome includes generating visual graphical representations, allowing for quick diagnosis and response to user-related issues.

Another of her significant contributions is the patent titled "Collecting client-side application performance monitoring information in distributed computer systems." This invention outlines a method for embedding a script into electronic documents that gather crucial performance parameters from client computing devices. Through this process, Whitehead provides organizations the ability to effectively monitor and enhance application performance from the user's perspective.

Career Highlights

Latrisha has held key roles at prominent organizations, notably at Teachers Insurance and Annuity Association of America (TIAA). Her work in these institutions has allowed her to push the boundaries of technology within the insurance and annuities sectors, focusing on improving overall customer experiences through innovative tech solutions.

Collaborations

Throughout her career, Latrisha has collaborated with esteemed colleagues such as Gary Robert Couture and Mathew Wade Pickering. Their collective expertise in technology and application performance has spurred numerous advancements, further enhancing the efficacy of the solutions they develop.

Conclusion

Latrisha Devon Whitehead's work exemplifies the intersection of innovation and practical application in technology. Her patents reflect a deep understanding of user experience and a commitment to improving it through advanced methodologies. As she continues to forge new paths in application performance management, her contributions remain vital to businesses striving for excellence in customer engagement and service delivery.