Company Filing History:
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Years Active: 2011-2020
Title: Kishore Korimilli: Innovator in Targeted Messaging and Contact Routing
Introduction
Kishore Korimilli, based in Sanford, Florida, is an accomplished inventor with a notable portfolio of three patents. His innovative contributions primarily center around enhancing communication technology, particularly in the fields of targeted messaging and resource allocation within contact centers.
Latest Patents
One of Kishore's latest inventions is a patent for a "Method for Sending Targeted SMS Messages to a Roaming User." This sophisticated method allows for the transmission of targeted SMS messages to users who are roaming. By utilizing signaling traffic between the roamer's user equipment and various network operators, the messaging platform can acquire the roamer's current location and demographic information. This enables the system to filter and send relevant messages based on the user's profile, ultimately improving user engagement and experience.
Another significant innovation by Kishore is the "Method and System for Hierarchy Based Contact Routing." This invention involves a network of nodes that facilitate resource allocation in a contact center. It employs a structured hierarchy of resource, domain, and service nodes, allowing for an efficient path from domain nodes through service nodes to resource nodes for optimal resource utilization.
Career Highlights
Kishore has had a reputable career in various technology companies. He has worked for Convergys Customer Management Delaware LLC and Convergys CMG Utah Inc., where he honed his skills and contributed significantly to the development of innovative communication solutions.
Collaborations
Throughout his career, Kishore has collaborated with other talented individuals, including Scott A. Irwin and Prem Sivakkolundhu. These partnerships have allowed him to foster an environment of creativity and innovation, further enhancing the development of his inventions.
Conclusion
Kishore Korimilli continues to make strides in the field of technology with his pioneering patents in targeted messaging and contact routing. His work not only showcases his inventive genius but also reflects the growing importance of innovation in improving communication systems in our increasingly interconnected world.