This inventor holds 49 USPTO granted patents, primarily in Predictive Routing. Top assignees: Mattersight Corporation, Eloyalty Corporation. Active years: 2011-2021.
Location History:
- Lake Forest, IL (US) (2011 - 2013)
- Lake Bluff, IL (US) (2011 - 2021)
Company Filing History:
Years Active: 2011-2021
Areas of Expertise:
Title: Innovations by Kelly Conway: Pioneering Personality-Type Systems
Introduction: Kelly Conway, an accomplished inventor based in Lake Bluff, IL, holds an impressive portfolio of 49 patents. His work primarily focuses on innovative systems designed to enhance communication and understanding of personality types within various contexts, particularly in business settings.
Latest Patents: Among his latest patents is the "Personality-Type Training System and Methods." This invention is a gamification system that analyzes communications to identify personality types. It comprises a communications link to receive messages, an analysis processor with executable instructions to analyze these messages, and a display device to provide performance analysis and quizzes to the user to test their understanding of personality types. Another noteworthy patent is the "Methods and Systems for Determining and Displaying Business Relevance of Telephonic Communications between Customers and a Contact Center." This system analyzes customer communications to showcase the most relevant interactions for businesses, helping improve customer service and organizational efficiency.
Career Highlights: Kelly Conway has made significant strides in his career through his work at notable companies, including Mattersight Corporation and Eloyalty Corporation. His contributions have spurred advances in communication technology and personality analysis.
Collaborations: Throughout his career, Conway has collaborated with industry professionals such as David Gustafson and Douglas Brown. These partnerships have fostered innovation and led to the successful development of his patented solutions.
Conclusion: Kelly Conway's innovative work continues to leave a lasting impact on the fields of communication and psychology. His patents, particularly in personality-type training systems and business communication relevance, are paving the way for future advancements in these domains. As he continues to explore new ideas, Conway stands as a testament to the power of invention in shaping effective human interactions.