Company Filing History:
Years Active: 2001-2007
Title: Kamran W Mir: Innovator in Telecommunications
Introduction
Kamran W Mir is a notable inventor based in Plano, TX (US), recognized for his contributions to telecommunications technology. With a total of 5 patents, he has developed innovative solutions that enhance customer experience and streamline communication processes.
Latest Patents
One of his latest patents is a prepaid telephone calling card with message recording capability. This system and method allow users to record messages associated with a prepaid telephone calling card. It includes a data storage system for storing data related to the card and the recorded messages. The processing system is designed to receive requests to record messages during service setup calls and to play back these messages during access calls over the telephone network.
Another significant patent is a method and system for automated customer support services. This invention facilitates the acceptance of customer calls for product-related services and directs them to the appropriate customer care center. The system comprises a customer support network and a transaction database that stores product information and vendor/customer data. A transaction processor processes calls routed through the network, determining the appropriate call center based on the customer's personal identification number.
Career Highlights
Kamran has worked with prominent companies in the telecommunications sector, including WorldCom, Inc. and MCI WorldCom, Inc. His experience in these organizations has contributed to his expertise in developing innovative telecommunications solutions.
Collaborations
Throughout his career, Kamran has collaborated with talented individuals such as Karl Henderson and James Duke Bond. These partnerships have played a significant role in the development of his patented technologies.
Conclusion
Kamran W Mir's innovative work in telecommunications has led to the creation of valuable patents that improve customer interaction and service efficiency. His contributions continue to influence the industry and enhance user experiences.