Company Filing History:
3 out of 13 
2 out of 42 
1 out of 415 
Years Active: 2012-2022
Title: Jayant M Naik: Innovator in ATM and Customer Service Technologies
Introduction
Jayant M Naik, based in Mason, Ohio, is a prolific inventor known for his contributions to technology with a focus on automated systems and financial transactions. Holding seven patents, he has established himself as a significant figure in the innovation landscape.
Latest Patents
One of his latest inventions is entitled "Systems and methods for pre-staging ATM transactions." This innovative method allows users or their surrogates to perform pre-staged transactions through a host server. The server receives transaction data via a mobile device and issues a unique authentication token, enhancing the security and efficiency of cash withdrawals at ATMs. Another notable patent, "System and method for automated customer service with contingent live interaction," introduces techniques to optimize customer care by balancing automation with live support. These methods employ interaction classification techniques to determine when an automated interaction may necessitate human intervention, thereby improving customer satisfaction while controlling costs.
Career Highlights
Jayant M Naik has garnered extensive experience in the tech industry, having worked with notable companies such as Convergys Customer Management Delaware LLC and Convergys CMG Utah Inc. His roles in these organizations have contributed to his understanding of customer interaction and transaction processing, areas in which he has developed his innovative solutions.
Collaborations
Throughout his career, Naik has collaborated with talented individuals, enhancing the development of his inventions. Noteworthy colleagues include Matthew John Yuschik and Woosung Kim, who have likely contributed their insights and expertise to his innovative projects.
Conclusion
Jayant M Naik exemplifies the spirit of innovation through his numerous patents and impactful contributions to technology. His work, particularly in automated transaction systems and customer service solutions, continues to influence the way financial services are delivered, making a lasting mark in the field of technological advancements.
Inventor’s Patent Attorneys refers to legal professionals with specialized expertise in representing inventors throughout the patent process. These attorneys assist inventors in navigating the complexities of patent law, including filing patent applications, conducting patent searches, and protecting intellectual property rights. They play a crucial role in helping inventors secure patents for their innovative creations.