Gregory L Anderson

Title: Gregory L Anderson: Innovator in E-commerce Technology

Introduction

Gregory L Anderson is a notable inventor based in Colleyville, Texas, with a focus on innovations in e-commerce technology. He holds five patents that showcase his contributions to improving customer interactions and decision-making processes in online shopping environments.

Latest Patents

One of his latest patents is titled "Routing based on the contents of a shopping cart." This invention presents a method and system for routing contacts in a contact center based on various factors, including the value or nature of items in a customer's order. This technology is particularly beneficial for e-commerce websites where electronic orders are generated by customers. Another significant patent is "Methods and apparatus for automated monitoring and action taking based on decision support mechanism." This patent outlines techniques for automated monitoring of user activity and personalized action based on that activity. It is designed for use in e-commerce applications, interactive voice response systems, and workflow systems, enabling real-time intelligent interventions such as targeted promotions and dynamic price negotiations.

Career Highlights

Gregory has worked with prominent companies in the technology sector, including Lucent Technologies Inc. and Avaya Technology LLC. His experience in these organizations has allowed him to develop and refine his innovative ideas in the field of e-commerce.

Collaborations

Throughout his career, Gregory has collaborated with notable professionals, including Eugene P Mathews and Richard Baxter Hull. These collaborations have contributed to the development of his patents and innovations.

Conclusion

Gregory L Anderson's work in e-commerce technology has significantly impacted how businesses interact with customers online. His patents reflect a commitment to enhancing user experience and decision-making in digital commerce.