Fung-Wah Lin

Title: Innovations by Fung-Wah Lin

Introduction

Fung-Wah Lin is an accomplished inventor based in Redwood City, CA (US). He holds 2 patents that showcase his expertise in transaction processing systems and workflow management. His innovative contributions have significantly impacted the field of customer relationship management and automatic call distribution.

Latest Patents

Fung-Wah Lin's latest patents include an "Apparatus and method for extensible real-time workflows." This invention allows users of transaction processing systems to easily add new event sources without the need to recompile the core workflow server engine. It supports features such as the addition of new services, real-time collection of workflow statistics, and exception handling. Another notable patent is the "Transaction flow editing tool," which provides a system and method for editing visual primitives of a transaction flow. This tool allows for unrestricted placement of visual primitives and automatically establishes connections between overlapping primitives.

Career Highlights

Throughout his career, Fung-Wah Lin has worked with reputable companies such as Aspect Communications Corporation and Aspect Software, Incorporated. His experience in these organizations has contributed to his development as an inventor and innovator in the technology sector.

Collaborations

Fung-Wah Lin has collaborated with notable professionals in his field, including Glen Kazumi Okita and Suresh K Agarwal. These collaborations have further enriched his work and expanded his contributions to the industry.

Conclusion

Fung-Wah Lin's innovative patents and career achievements highlight his significant role in advancing transaction processing systems. His work continues to influence the way businesses manage workflows and customer interactions.