Location History:
- Colorado Springs, CO (US) (2000 - 2002)
- Carrollton, GA (US) (2003)
Company Filing History:
Years Active: 2000-2003
Title: Craig Alan Baxter: Innovator in Bicycle Technology and Call Center Solutions
Introduction
Craig Alan Baxter is a notable inventor based in Colorado Springs, CO (US). He has made significant contributions to the fields of bicycle technology and call center solutions. With a total of 5 patents, Baxter's innovations reflect his commitment to enhancing user experience and operational efficiency.
Latest Patents
One of Baxter's latest patents is the Variable Length Crank Arm Assembly. This innovative assembly is designed for bicycles and features a pair of oppositely disposed crank arms. Each crank arm has a boss from which extends a forked crank arm member. The design includes a slide that is slideably mounted upon the second portion of the crank arm member, along with proximal and distal springs that provide biasing. This assembly allows for adjustable pedal positioning, enhancing the cycling experience.
Another significant patent is the Monitoring System for Telephony Resources in a Call Center. This automated system monitors telephone resources and agent activity within a call center. It maintains state information about agents and gathers statistics on their calling activity. The system provides a graphical user interface that displays this information, allowing for better management and oversight of call center operations.
Career Highlights
Throughout his career, Craig Baxter has worked with various companies, including MCI Communications Corporation. His experience in these organizations has contributed to his expertise in developing innovative solutions that address real-world challenges.
Collaborations
Baxter has collaborated with notable individuals such as Wesley J. Atkinson and Richard McDuff. These partnerships have likely played a role in the successful development of his patented technologies.
Conclusion
Craig Alan Baxter is a distinguished inventor whose work in bicycle technology and call center solutions has made a lasting impact. His innovative patents demonstrate his ability to solve complex problems and improve user experiences.