Brent Donald Hansen

Title: Brent Donald Hansen: Innovator in Real-Time Monitoring Technologies

Introduction

Brent Donald Hansen is a notable inventor based in Omaha, NE (US). He has made significant contributions to the field of technology, particularly in the area of real-time monitoring systems. With a total of three patents to his name, Hansen's work reflects his commitment to innovation and efficiency.

Latest Patents

Hansen's latest patents focus on the real-time monitoring of agent adherence. The first patent describes a method, system, and computer-readable medium that includes instructions for monitoring agent adherence in real-time. This method involves collecting events and data from at least one phone router, gathering timekeeping data from a time clock system, and obtaining data from a scheduling system. The process normalizes the collected events and data, generating a user interface that presents this information to applications. The interface is designed to refresh with updated events and data, ensuring that users have access to the most current information.

Career Highlights

Throughout his career, Brent Hansen has worked with several prominent companies, including Alorica Business Solutions, LLC and West Corporation. His experience in these organizations has allowed him to develop and refine his innovative ideas, contributing to advancements in technology and operational efficiency.

Collaborations

Hansen has collaborated with notable individuals in his field, including Kenneth A Marr and Joseph S Cox. These partnerships have likely enriched his work and expanded the impact of his inventions.

Conclusion

Brent Donald Hansen is a distinguished inventor whose work in real-time monitoring technologies has made a significant impact. His patents and career achievements reflect his dedication to innovation and the advancement of technology.