Company Filing History:
Years Active: 2014-2016
Title: Barrett Davis: Innovator in Call Distribution Systems
Introduction
Barrett Davis is an accomplished inventor based in Erie, Colorado. He has made significant contributions to the field of call distribution systems, holding a total of 3 patents. His work focuses on enhancing the efficiency and effectiveness of contact center operations.
Latest Patents
One of Barrett's latest patents is the "Performance Center Mobile Supervisor Application." This innovative application provides methods and systems for supporting the remote monitoring and control of automatic call distribution (ACD) systems. It allows supervisors to access ACD system status information on mobile devices and provides a means for them to input control commands that are relayed to the ACD system server for action.
Another notable patent is the "Setup Application for Generating Custom Code." This invention addresses the challenges faced by contact centers in managing in-memory processes for data processing. By enabling selective activation of message production, Barrett's invention optimizes reporting objects to produce desired data without the need for manual programming changes.
Career Highlights
Barrett Davis has built a successful career at Avaya Inc., a leading company in communication technology. His work has significantly impacted the way contact centers operate, making them more efficient and responsive to customer needs.
Collaborations
Barrett has collaborated with talented individuals such as Onkar Birk and Jeff Chu, contributing to the development of innovative solutions in the field of call distribution systems.
Conclusion
Barrett Davis is a notable inventor whose work in call distribution systems has led to advancements that benefit contact centers. His patents reflect a commitment to innovation and efficiency in communication technology.