Company Filing History:
Years Active: 2012-2016
Title: The Innovative Contributions of Amy E. Ulug
Introduction
Amy E. Ulug is a prominent inventor based in San Jose, California. She has made significant contributions to the field of technology, particularly in the areas of user interface design and request disambiguation. With a total of 7 patents to her name, Ulug continues to push the boundaries of innovation.
Latest Patents
Among her latest patents is the "Call steering data tagging interface with automatic semantic clustering." This invention provides an easy-to-use interface for verifying semantic tags in steering applications, enabling the generation of natural language grammar. The method involves obtaining user responses to open-ended steering questions, automatically grouping these responses based on their semantic meaning, and assigning preliminary semantic tags to each group. This user interface allows for the validation of group content to ensure semantic consistency and the ability to add or edit tags. This system can be applied to interactive voice response (IVR) systems and customer service platforms that communicate with users through text or written interfaces.
Another notable patent is the "Method and an apparatus to disambiguate requests." This invention presents a method for resolving ambiguity in user requests. It involves receiving a request for information, retrieving relevant data from a back-end database, and dynamically resolving any ambiguity based on a predetermined configuration of a disambiguation system.
Career Highlights
Amy E. Ulug is currently employed at Nuance Communications, Inc., where she continues to develop innovative solutions that enhance user experience. Her work has been instrumental in advancing technologies that facilitate better communication between users and systems.
Collaborations
Throughout her career, Ulug has collaborated with notable colleagues, including David Andrew Mauro and Jeffrey N. Marcus. These partnerships have contributed to her success and the development of her innovative patents.
Conclusion
Amy E. Ulug is a trailblazer in the field of technology, with a focus on improving user interaction through her inventive solutions. Her contributions, particularly in semantic clustering and request disambiguation, showcase her commitment to innovation and excellence.