The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Sep. 08, 2015

Filed:

Apr. 25, 2012
Applicants:

Rajeev Agarwal, Fremont, CA (US);

David Ardman, Dollard des-Ormeaux, CA;

Muneeb Master, Dollard des-Ormeaux, CA;

David Andrew Mauro, Montreal, CA;

Vijay R. Raman, Pleasanton, CA (US);

Amy E. Ulug, San Jose, CA (US);

Zulfikar Valli, Laval, CA;

Inventors:

Rajeev Agarwal, Fremont, CA (US);

David Ardman, Dollard des-Ormeaux, CA;

Muneeb Master, Dollard des-Ormeaux, CA;

David Andrew Mauro, Montreal, CA;

Vijay R. Raman, Pleasanton, CA (US);

Amy E. Ulug, San Jose, CA (US);

Zulfikar Valli, Laval, CA;

Assignee:

NUANCE COMMUNICATIONS, INC., Burlington, MA (US);

Attorneys:
Primary Examiner:
Int. Cl.
CPC ...
H04M 3/42 (2006.01); H04M 3/493 (2006.01);
U.S. Cl.
CPC ...
H04M 3/4931 (2013.01); H04M 2201/10 (2013.01); H04M 2201/39 (2013.01); H04M 2201/40 (2013.01);
Abstract

A method and an apparatus to disambiguate requests are presented. In one embodiment, the method includes receiving a request for information from a user. Then data is retrieved from a back-end database in response to the request. Based on a predetermined configuration of a disambiguation system and the data retrieved, the ambiguity within the request is dynamically resolved.


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