The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Apr. 30, 2013
Filed:
Feb. 08, 2008
Amy Ulug, San Jose, CA (US);
Rakesh Ramadas, Sunnyvale, CA (US);
Suresh Panganamala, Fremont, CA (US);
Stephen R. Springer, Needham, MA (US);
Amy Ulug, San Jose, CA (US);
Rakesh Ramadas, Sunnyvale, CA (US);
Suresh Panganamala, Fremont, CA (US);
Stephen R. Springer, Needham, MA (US);
Nuance Communications, Inc., Burlington, MA (US);
Abstract
A design interface is described for maintaining call information for creating a voice user interface. An initial set of sample call paths is defined for a dialog application. Each sample call path has associated call information including a sequence of system prompts and caller responses that model a user interaction through the dialog application for the sample call path. A call design database stores the call information. A set of subsequent call paths is defined for the dialog application using the call information in the call design database. The call information in the call design database is updated to reflect current versions of the call information for all the call paths.