Alan B Rahn is a notable inventor based in Highlands Ranch, Colorado. He has made significant contributions to the field of technology, particularly in the area of cross-vendor support services. With a total of six patents to his name, Rahn has demonstrated a commitment to innovation and problem-solving in the tech industry.

Latest Patents

Among his latest patents, Rahn has developed methods for providing cross-vendor support services. This innovative approach involves analyzing first and second product information to determine the relationship between them. In response to notifications from backend systems, a message is sent to the user's mobile device indicating necessary changes to activities. The system assesses whether modifications to a second activity are needed based on the relationship information. If a modification is required, a second message is sent to the user, offering options for the change. Additionally, a live communication session can be established between the user and a support agent to discuss potential modifications.

Career Highlights

Rahn is currently employed at Teletech Holdings, Inc., where he continues to apply his expertise in technology and support services. His work has had a significant impact on improving customer support experiences across various platforms.

Collaborations

Some of his notable coworkers include Kenneth D Tuchman and Bruce A Sharpe, who have also contributed to advancements in the field.

Conclusion

Alan B Rahn's innovative work in cross-vendor support services showcases his dedication to enhancing technology and customer support. His contributions through patents reflect a forward-thinking approach that benefits users and companies alike.

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