Company Filing History:
3 out of 11,327 
2 out of 434 
2 out of 26 
Years Active: 2010-2019
Title: Adrian Peter McDermott: Innovator in Customer Relationship Management
Introduction
Adrian Peter McDermott is a notable inventor based in San Francisco, CA. He has made significant contributions to the field of customer relationship management through his innovative patents. With a total of 7 patents to his name, McDermott has developed techniques that enhance the efficiency of call processing systems.
Latest Patents
One of his latest patents is focused on techniques for customer relationship management. This patent discloses methods for improving customer interactions via a call processing system that efficiently routes incoming calls to agents at call centers. Additionally, the system provisions a telephone number to a web-based help desk call center, facilitating better customer support. Another significant patent is the non-invasive contextual and rule-driven injection proxy. This invention allows user requests for a web application to be received at a reverse proxy, where web application code can be obtained and checked for data matches. If a match is found, a combined web application is produced, enhancing user experience.
Career Highlights
Throughout his career, McDermott has worked with prominent companies such as Oracle International Corporation and BEA Systems, Inc. His experience in these organizations has contributed to his expertise in developing innovative solutions for customer relationship management.
Collaborations
Some of his notable coworkers include David P. Meyer and Joseph A. Stanko. Their collaboration has likely fostered an environment of innovation and creativity in their respective projects.
Conclusion
Adrian Peter McDermott's contributions to the field of customer relationship management through his patents demonstrate his commitment to innovation. His work continues to influence the way businesses interact with their customers, making him a significant figure in the industry.