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For the Inventor, By the Inventor

San Jose, CA, United States of America

Zhe Liu

USPTO Granted Patents = 14 

Average Co-Inventor Count = 3.8

ph-index = 2

Forward Citations = 12(Granted Patents)


Company Filing History:

goldMedal14 out of 164,108 
 
International Business Machines Corporation
 patents

Years Active: 2020-2025

where 'Filed Patents' based on already Granted Patents

14 patents (USPTO):
1. 12380368 - Machine learning model error detection (2025-08-05),
2. 12033160 - Identification of related incident retrieval based on textual and contextual data (2024-07-09),
3. 11720819 - Machine learning model error detection (2023-08-08),
4. 11568307 - Data augmentation for text-based AI applications (2023-01-31),
5. 11556842 - Data augmentation for text-based AI applications (2023-01-17),
6. 11526802 - Model training using a teacher-student learning paradigm (2022-12-13),
7. 11461376 - Knowledge-based information retrieval system evaluation (2022-10-04),
8. 11455236 - Automatically generating datasets by processing collaboration forums using artificial intelligence techniques (2022-09-27),
9. 11443209 - Method and system for unlabeled data selection using failed case analysis (2022-09-13),
10. 11443115 - Machine learning from tone analysis in online customer service (2022-09-13),
11. 11132511 - System for fine-grained affective states understanding and prediction (2021-09-28),
12. 11010564 - Method for fine-grained affective states understanding and prediction (2021-05-18),
13. 10650097 - Machine learning from tone analysis in online customer service (2020-05-12),
14. 10593350 - Quantifying customer care utilizing emotional assessments (2020-03-17),

Title: Zhe Liu: Innovator in Machine Learning and Incident Retrieval

Introduction

Zhe Liu is a prominent inventor based in San Jose, California, known for his significant contributions to the fields of machine learning and incident retrieval. With a total of 14 patents to his name, Liu has made remarkable strides in developing innovative technologies that enhance the efficiency and accuracy of machine learning models.

Latest Patents

Among his latest patents, Liu has developed a system for machine learning model error detection. This system includes a memory with instructions and at least one processor that executes these instructions to determine a global-level importance magnitude value for an explainable feature of a machine learning base model. Additionally, the processor generates a communication for presentation to a user based on predictions of the machine learning base model. Another notable patent focuses on the identification of related incident retrieval based on textual and contextual data. This method accurately identifies relevant incidents by applying an artificial intelligence model to the incident data, which includes both textual and contextual information.

Career Highlights

Liu's career is marked by his work at International Business Machines Corporation (IBM), where he has been instrumental in advancing technologies that leverage artificial intelligence. His innovative approaches have not only contributed to the company's success but have also set new standards in the industry.

Collaborations

Liu has collaborated with several talented individuals, including Jalal U Mahmud and Rama Kalyani T Akkiraju. These collaborations have fostered a creative environment that encourages the development of groundbreaking technologies.

Conclusion

Zhe Liu's work exemplifies the spirit of innovation in the tech industry. His patents in machine learning and incident retrieval demonstrate his commitment to advancing technology and improving systems for better performance. Liu's contributions will undoubtedly continue to influence the field for years to come.

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