Company Filing History:
1 out of 563 
6 out of 832,680 Years Active: 2017-2021
Title: Yoni Lev - Innovator in Automated Self-Help Systems
Introduction
Yoni Lev is a prominent inventor based in Tel Aviv, Israel. He has made significant contributions to the field of automated self-help systems, holding a total of 7 patents. His innovative approaches focus on enhancing customer interactions through advanced technology.
Latest Patents
Yoni Lev's latest patents include groundbreaking methods for dialogue flow optimization and personalization. One of his notable inventions is a method for generating a dialogue tree for an automated self-help system of a contact center. This method utilizes a processor to compute feature vectors from recorded interactions, assess similarities, and group similar interactions. It also rates these interactions based on criteria such as interaction time, success rate, and customer satisfaction, ultimately outputting a dialogue tree to configure the automated system.
Another significant patent involves data-driven speech-enabled self-help systems. This method configures an automated, speech-driven self-help system by recognizing speech from prior customer-agent interactions. It detects phrases, clusters them, generates grammars for these clusters, and invokes the configuration of the self-help system based on the generated grammars.
Career Highlights
Throughout his career, Yoni Lev has worked with notable companies, including Genesys Telecommunications Laboratories, Inc. His work has focused on improving customer service through innovative technology solutions. His expertise in dialogue systems and speech recognition has positioned him as a leader in the field.
Collaborations
Yoni has collaborated with talented individuals such as Avraham Faizakof and Amir Lev-Tov. These collaborations have contributed to the development of his innovative patents and have enhanced the effectiveness of the projects he has undertaken.
Conclusion
Yoni Lev is a distinguished inventor whose work in automated self-help systems has transformed customer interaction processes. His patents reflect a commitment to innovation and excellence in technology. His contributions continue to influence the industry and improve customer experiences.
Inventor’s Patent Attorneys refers to legal professionals with specialized expertise in representing inventors throughout the patent process. These attorneys assist inventors in navigating the complexities of patent law, including filing patent applications, conducting patent searches, and protecting intellectual property rights. They play a crucial role in helping inventors secure patents for their innovative creations.