Company Filing History:
Years Active: 2009-2013
Title: Innovations by Inventor Xiao Feng Sheng
Introduction
Xiao Feng Sheng is a notable inventor based in Shanghai, China. He has made significant contributions to the field of technology, particularly in the area of service support systems. With a total of 3 patents to his name, his work reflects a commitment to enhancing user experiences in electronic service environments.
Latest Patents
One of Xiao Feng Sheng's latest patents is focused on apparatus, systems, and methods to support service calls. This invention is designed to assist computer users in Internet cafés or similar electronic service environments. The system allows users to operate a café-provided terminal within a multi-terminal network controlled by a service console. Users can transmit service requests through a switch on the terminal, receiving visible and/or audible indications regarding the status of their requests. Additionally, the system enables users to communicate with service administrators via a voice over Internet protocol module integrated into the terminal.
Career Highlights
Xiao Feng Sheng is currently employed at Intel Corporation, where he continues to innovate and develop new technologies. His work at Intel has allowed him to explore various aspects of service support systems, contributing to the company's reputation for cutting-edge technology.
Collaborations
Xiao Feng Sheng collaborates with talented coworkers, including Xiao Yang and Chih-Lung Hou. Their combined expertise fosters a creative environment that encourages innovation and the development of new ideas.
Conclusion
Xiao Feng Sheng's contributions to technology, particularly in service support systems, highlight his role as a significant inventor in the field. His patents reflect a dedication to improving user interactions in electronic service environments.