Intel Corporation

Xiao Feng Sheng

Xiao Yang

Chih-Lung Hou

Teck Joo Goh

Charles Sheng

In an embodiment, an apparatus, method, and/or system support a service request made by a computer user in an Internet caf&#xe9; or similar electronic service environment. A user may operate a caf&#xe9;-provided user terminal in a multi-terminal network controlled by a caf&#xe9; service console. The user may operate a switch on the terminal to transmit a service request to the service console. A visible and/or audible indication may be provided to the user, via a suitable indicator on the terminal, regarding the status of the user's service request. The user's service request may cause service-related information to be displayed on a second display of the user terminal for selection by the user. The user may speak with a service administrator using a voice over Internet protocol module built into the terminal. Other embodiments are described and claimed.

Apparatus, systems, and methods to support service calls

A desktop system having a detachable flat panel display is described herein. In one embodiment, a desktop system example includes a desktop chassis enclosing a desktop computer and a flat panel display (FPD) device, where the FPD device is non-fixedly attached to a surface of the desktop chassis. The FPD device includes a display panel capable of rotating in at least two dimensions with respect to the surface of the desktop chassis. Other methods and apparatuses are also described.

Growing community of inventors

Shanghai, China

Xiao Feng Sheng