Company Filing History:
14 out of 2,328 
4 out of 128 
2 out of 696 Years Active: 2004-2025
Title: Innovator Spotlight: Wen-Hua Ju
Introduction: Wen-Hua Ju, a prominent inventor based in Monmouth Junction, NJ, has made significant contributions to the field of digital communication systems. With an impressive portfolio of 20 patents, Wen-Hua has been instrumental in developing innovative methods to enhance user interactions in communication applications.
Latest Patents: Wen-Hua Ju's latest patents represent cutting-edge advancements in digital messaging and contact center optimization. One notable invention is the Enhanced Digital Messaging system, which offers a method for processing messages received in an asynchronous communication system. This invention utilizes analysis of user interactions to optimize agent availability based on interaction pauses. Another significant patent focuses on modifying response behaviors of bots or call center agents based on the urgency of communication session requests. This innovative approach includes generating urgency scores from session data and adapting the behavior of agents accordingly, ensuring more efficient communication flows in contact centers.
Career Highlights: Wen-Hua Ju has been associated with reputable organizations, such as Avaya Inc. and Avaya Management L.P., where he has played a vital role in advancing communication technologies. His expertise has allowed him to develop solutions that streamline processes and enhance user experiences in this fast-evolving digital landscape.
Collaborations: Throughout his career, Wen-Hua has collaborated with esteemed colleagues, including Patrick Tendick and Reinhard P. Klemm. These partnerships have fueled innovation and fostered advancements within the sector, showcasing the power of teamwork in achieving groundbreaking technological solutions.
Conclusion: Wen-Hua Ju stands out as a trailblazer in the realm of digital communications. His 20 patents are a testament to his inventive spirit and commitment to enhancing technology for better user interactions. As communication systems continue to evolve, innovators like Wen-Hua will undoubtedly lead the way, ensuring that technology meets the ever-growing demands of users.
Inventor’s Patent Attorneys refers to legal professionals with specialized expertise in representing inventors throughout the patent process. These attorneys assist inventors in navigating the complexities of patent law, including filing patent applications, conducting patent searches, and protecting intellectual property rights. They play a crucial role in helping inventors secure patents for their innovative creations.