For the Inventor, By the Inventor

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Durham, NC, United States of America

Avaya Management L.p.

USPTO Granted Patents = 134

EPO Patents = 7

Forward Citations = 88

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147 inventors (with patents filed for the assignee):

Valentine C Matula (27 out of 130 patents)

Sandesh Chopdekar (19 out of 24 patents)

Pushkar Yashavant Deole (19 out of 34 patents)

4. Navin Daga (18 out of 19 patents)

5. David L Chavez (15 out of 78 patents)

6. John A Young (8 out of 12 patents)

7. Shamik Shah (7 out of 8 patents)

8. Manish Negi (6 out of 7 patents)

9. Paul Roller Michaelis (6 out of 127 patents)

10. Pragati Dhumal (6 out of 7 patents)

11. Harsimran Jeet Singh (5 out of 10 patents)

12. Sandeep Goynar (5 out of 10 patents)

13. Divakar Kumar Ray (5 out of 7 patents)

14. Tanvi Sharma (5 out of 5 patents)

15. Reinhard P Klemm (5 out of 62 patents)

Core Competencies:

Call Quality Analysis

Automated Session Recording

AI-Driven Communication

Contact Center

Real-Time Guidance

Communication Monitoring

Multi-Participant Conferencing

Intelligent Notification

Voice Interaction

Digital Assistance

User Mobility

Secure Signaling

134 patents: Sort by Forward Citations

1. 12682100 - Masking sensitive data on detecting presence of non-authorized user (2026-07-14),

2. 12634247 - Low-code message-driven collaboration among and with virtual agents (2026-05-19),

3. 12597173 - Automatic generation of an image having an attribute from a subject image (2026-04-07),

4. 12542821 - Call quality analysis, notification and improvement (2026-02-03),

5. 12531948 - Contact center evolution model (2026-01-20),

6. 12500785 - Automated session recording for absent participants (2025-12-16),

7. 12488795 - Real-time provision of guidance to sales-focused agents of a contact center based on identifiable background sounds (2025-12-02),

8. 12483523 - Systems and methods for providing digital assistance relating to communication session information (2025-11-25),

9. 12476931 - Automatic detection, extraction, and memorialization of media content (2025-11-18),

10. 12470606 - Systems and methods for scheduling feature activation and deactivation for communication devices in a multiple-device access environment (2025-11-11),

11. 12425515 - Message routing in a contact center (2025-09-23),

12. 12423633 - Dynamic generation of custom post-call workflow (2025-09-23),

13. 12361963 - Detection of audio issues on a communication session from video analysis (2025-07-15),

14. 12288087 - User guidance from gaze information during a communication session while viewing a webpage (2025-04-29),

15. 12284319 - Contact center continuous avatar visual experience (2025-04-21),

Avaya Management L.p. is a global leader in enterprise communications and collaboration solutions. The company provides a wide range of innovative products and services, including unified communications, contact center solutions, and networking technologies. Avaya is committed to helping businesses enhance productivity, improve customer experiences, and drive growth through seamless communication and collaboration tools.

This text is generated by artificial intelligence and may not be accurate.

Company Badge

USPTO Data Jan 1 1976 - Sep 22 2026

134 Patents

#8 in Durham, NC

#78 in North Carolina

#2,889 in US

#6,004 in the World

Durham, NC, United States of America

Avaya Management L.p.

Forward Citations = 88

147 inventors:

Valentine C Matula (27 out of 130 patents)

Sandesh Chopdekar (19 out of 24 patents)

Pushkar Yashavant Deole (19 out of 34 patents)

4. Navin Daga (18 out of 19 patents)

5. David L Chavez (15 out of 78 patents)

Please report any incorrect information to [email protected]

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