The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Nov. 25, 2025

Filed:

Jul. 28, 2021
Applicant:

Avaya Management L.p., Durham, NC (US);

Inventors:
Assignee:

Avaya Management L.P., Durham, NC (US);

Attorney:
Primary Examiner:
Assistant Examiner:
Int. Cl.
CPC ...
H04L 51/04 (2022.01); G10L 15/22 (2006.01); H04L 12/18 (2006.01); H04L 51/10 (2022.01);
U.S. Cl.
CPC ...
H04L 51/04 (2013.01); G10L 15/22 (2013.01); H04L 12/1827 (2013.01); H04L 12/1831 (2013.01); H04L 51/10 (2013.01);
Abstract

Systems and methods of providing data to users during or after audio and/or text communication sessions are disclosed. Systems and methods of the present disclosure include receiving text, audio, and/or other data from one or more past or currently occurring communication sessions, receiving a text and/or audio request for information from a user relating to a past or a currently occurring communication session, identifying an answer to the request in the text, audio, and/or other data from the communication session; and presenting the answer to the user in a user-friendly manner via a user interface. Systems and methods include providing answers to queries relating to meetings and/or communication sessions occurring in a series such as recurring meetings.


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