This inventor holds 19 USPTO granted patents and 1 published patent application and 1 EPO patent, primarily in Call Center Technology. Top assignees: Genesys Telecommunications Laboratories, Inc., Genesys Telecommunications, Genesys Telecommunications Labs, Inc. Active years: 1999-2019.
Data source: USPTO (United States Patent and Trademark Office) public patent records. Weekly synchronization. How IDiyas builds this profile
Location History:
- San Mateo, CA (US) (1999 - 2010)
- Lafayette, CA (US) (2005 - 2015)
- Pleasant Hill, CA (US) (2017 - 2019)
Company Filing History:
16 out of 563 
1 out of 3 
1 out of 1 Years Active: 1999-2019
Areas of Expertise:
Title: The Innovative Mind of Vladimir N. Deryugin
Introduction
Vladimir N. Deryugin is a prolific inventor located in San Mateo, California, known for his contributions to the field of telecommunications. With a remarkable portfolio of 19 patents, he has been at the forefront of developing advanced systems that enhance communication efficiency. His innovative approach has redefined the way remote knowledge workers interact within contact centers.
Latest Patents
Among his latest inventions is a groundbreaking patent titled "Method and Apparatus for Extended Management of State and Interaction of a Remote Knowledge Worker from a Contact Center." This advanced network system is designed to manage remote agents effectively. It incorporates a primary server connected to the network, controlling various routing points, along with multiple secondary servers that are accessible to remote agents. The secondary servers provide data access to agent computing platforms and communication peripherals, ensuring seamless interaction. Furthermore, the software suite associated with this system includes protocols for reporting agent status data, effectively monitoring activity states and facilitating intelligent routing through data exchange using ISCC protocols.
Career Highlights
Throughout his career, Deryugin has contributed his expertise to esteemed companies such as Genesys Telecommunications Laboratories, Inc. and Genesys Telecommunications Labs, Inc. His work within these organizations has significantly advanced remote communication technologies, establishing methodologies that enhance the overall efficiency of contact centers.
Collaborations
Collaborating with talented professionals such as Igor Neyman and Dmitry A. Torba, Deryugin has fostered innovative developments in the telecommunications sector. These collaborations have enriched his inventions and propelled forward-thinking solutions for communication challenges.
Conclusion
Vladimir N. Deryugin's inventive spirit and dedication to enhancing telecommunications have secured his place as a notable figure in the industry. With a solid foundation of patents and collaborations driving his career, he continues to inspire new innovations that reshape the way organizations manage communication in today’s digital landscape.
Data source: USPTO (United States Patent and Trademark Office) public patent records. Weekly synchronization. How IDiyas builds this profile