Company Filing History:
Years Active: 2018-2024
Title: Vicky Sehrawat: Innovator in Communication Automation
Introduction
Vicky Sehrawat is a prominent inventor based in New York, NY, known for her contributions to the field of communication automation. With a total of five patents to her name, she has made significant strides in enhancing the efficiency of communication systems.
Latest Patents
One of her latest patents focuses on automating communications using an intent classifier. This innovative approach allows companies to provide assistance to users through automated processing, thereby reducing costs and improving efficiency. The intent classifier processes messages from users to determine when automated support is available, suggesting to human operators when to transfer users to automated systems. Another notable patent involves predicting customer support requests. This system enables third-party companies to predict customer needs based on identifiers, allowing for a more proactive approach to customer service.
Career Highlights
Vicky currently works at Asapp, Inc., where she continues to develop cutting-edge technologies that streamline communication processes. Her work has been instrumental in shaping the future of customer support and communication automation.
Collaborations
Some of her notable coworkers include Jason Shaev and Gustavo Sapoznik, who collaborate with her on various innovative projects.
Conclusion
Vicky Sehrawat's contributions to communication automation demonstrate her commitment to innovation and efficiency. Her patents reflect a deep understanding of user needs and the potential of technology to enhance communication systems.