This inventor holds 1 USPTO granted patent. Top assignee: Avaya Inc.. Active years: 2013.
Company Filing History:
Years Active: 2013
Title: Venkat R Goud: Innovator in Customer Treatment Information Systems
Introduction
Venkat R Goud is a notable inventor based in Laurence Harbor, NJ (US). He has made significant contributions to the field of customer treatment information systems. His innovative approach has led to the development of a patent that enhances the way enterprises communicate and share information.
Latest Patents
Venkat R Goud holds a patent titled "Methods and apparatus for providing customer treatment information over a network." This patent describes methods and apparatus for establishing a transaction communication between two enterprises. The process involves receiving a request from a user associated with the first enterprise, determining if the second enterprise is authorized to access the first enterprise's information, and providing the necessary information if authorized. The enterprise information typically includes customer priority information and transaction history, facilitating better communication and service delivery.
Career Highlights
Venkat R Goud is currently associated with Avaya Inc., a company known for its communication solutions. His work at Avaya has allowed him to focus on developing innovative systems that improve customer interactions and streamline enterprise communications. His expertise in this area has positioned him as a valuable asset to his team and the industry.
Collaborations
Some of Venkat's coworkers include Krishna Kishore Dhara and Venkatesh Krishnaswamy. Their collaboration has likely contributed to the innovative projects and patents developed at Avaya Inc.
Conclusion
Venkat R Goud's contributions to customer treatment information systems exemplify the impact of innovation in enhancing enterprise communication. His patent reflects a commitment to improving customer service through technology.