Company Filing History:
Years Active: 2007-2011
Title: Theodor Rosch - Innovator in Service Provision Technology
Introduction
Theodor Rosch, based in Oberotterbach, Germany, is an inventive mind known for his contributions to the field of service provision technology. With two patents to his name, his work emphasizes the integration of technology and service delivery, enhancing the efficiency and reliability of customer interactions.
Latest Patents
Rosch's latest patents include two innovative methods designed to improve how services are provided to customers. The first patent, titled "Method and System for Providing a Service," outlines a comprehensive strategy for fulfilling customer service requests. This approach leverages a database to identify qualified service personnel based on specific information about the service, the service person, and the customer. The method facilitates communication between the service provider and customer, ensuring an updated dataset is maintained for accuracy.
The second patent, titled "Method and System for Providing a Service on Demand," introduces a streamlined method for addressing customer service requests through interconnected technical devices with remote access. During the operation of these devices, critical operating data is encrypted and stored. When a customer makes a service request, the system establishes a secure remote connection to a service center. By utilizing a smart card featuring Public Key Infrastructure (PKI) data, the system validates the request and decrypts the necessary data, allowing for effective service delivery.
Career Highlights
Theodor Rosch is employed at Siemens Aktiengesellschaft, a leading global technology company known for its innovative solutions across various sectors. His role at Siemens has allowed him to develop cutting-edge technologies that not only optimize operational efficiencies but also enhance customer satisfaction.
Collaborations
Throughout his career, Rosch has collaborated with talented colleagues such as Norbert Grass and Klaus Ruiner. These partnerships have fostered a creative environment, enabling the development of effective solutions in service provision.
Conclusion
Theodor Rosch's contributions to service provision technology illustrate the transformative potential of innovation in meeting customer needs. Through his patented methods, he has paved the way for more efficient service delivery, proving that creativity and technology go hand in hand in today's fast-paced world. His work at Siemens Aktiengesellschaft continues to influence how services are rendered, ensuring that technological advancements benefit both businesses and consumers alike.