Company Filing History:
Years Active: 2010
Title: Suzanne Artemieff: Innovator in Customer Service Solutions
Introduction
Suzanne Artemieff is a notable inventor based in Harvard, MA (US). She has made significant contributions to the field of customer service technology. Her innovative approach has led to the development of a unique patent that enhances customer interaction systems.
Latest Patents
Suzanne holds a patent for a "Method and system for scheduling a customer service callback." This invention provides a systematic approach to scheduling callback times for customer service. The system calculates estimated handling resources for a customer interaction system and forecasts the customer service transaction workload. Based on these calculations, it determines the optimal scheduled callback time, improving efficiency in customer service operations.
Career Highlights
Suzanne is currently employed at Aspect Software, Incorporated, where she continues to develop innovative solutions for customer service challenges. Her work has been instrumental in advancing the capabilities of customer interaction systems.
Collaborations
Throughout her career, Suzanne has collaborated with notable colleagues, including John Rafter and Donald C. Lewis. These partnerships have contributed to her success and the development of impactful technologies.
Conclusion
Suzanne Artemieff is a pioneering inventor whose work in customer service technology has made a significant impact. Her patent for scheduling customer service callbacks exemplifies her innovative spirit and dedication to improving customer interactions.