Stamatios Glikos

Title: Stamatios Glikos: Innovator in Predictive Dialer Systems

Introduction

Stamatios Glikos is a notable inventor based in Athens, Greece. He has made significant contributions to the field of telecommunications, particularly in the development of predictive dialer systems. His innovative approach has led to advancements that enhance the efficiency of call management.

Latest Patents

Glikos holds a patent for a "Computer-implemented method of forwarding calls predictive dialer system and database." This invention presents an improved predictive dialer system and method that dials telephone numbers and connects answered calls to available agents. The system monitors an active call between an agent and a client using speech recognition technology. During the active call, the speech recognition searches for the occurrence of at least one key phrase that indicates the intention of terminating the call. Upon detecting such a key phrase, the system predicts the remaining time period until the call will be terminated. Based on this prediction, the system determines the optimal time to initiate at least one new call to a client and executes the call at the determined point in time.

Career Highlights

Stamatios Glikos is currently employed at InContact Inc., where he continues to innovate in the field of telecommunications. His work has been instrumental in enhancing the capabilities of predictive dialing systems, making them more responsive and efficient.

Collaborations

Glikos has collaborated with notable colleagues, including Nikolaos Skintzis and Athanasios Pagonis. Their combined expertise has contributed to the successful development of advanced telecommunications solutions.

Conclusion

Stamatios Glikos is a prominent figure in the realm of predictive dialer systems, with a patent that showcases his innovative spirit. His contributions continue to shape the future of telecommunications technology.