Location History:
- Bengaluru, IN (2021 - 2022)
- Secunderabad, IN (2022)
Company Filing History:
Years Active: 2021-2022
Title: Innovations by Snigdha Petluru
Introduction
Snigdha Petluru is an accomplished inventor based in Secunderabad, India. He has made significant contributions to the field of technology, particularly in customer support and parking enforcement systems. With a total of four patents to his name, Petluru's work showcases his innovative approach to solving complex problems.
Latest Patents
One of his latest patents is titled "Method and system for dynamic visualization of a user journey for customer support." This invention involves a method and system for dynamically visualizing a user experience by tracking data indicative of interactions between customers and agents. The system aids in faster issue resolution by rendering visualizations of these interactions and identifying deviant states and routes within the data.
Another notable patent is "System and interaction method to enable immersive navigation for enforcement routing." This invention focuses on parking enforcement, utilizing a graphical user interface to display a mixed reality of parking enforcement information and real-time navigational cues. It captures license plate information to ensure compliance with curbside regulations and integrates payment data sources for citation issuance.
Career Highlights
Snigdha Petluru currently works at Conduent Business Services, LLC, where he continues to develop innovative solutions that enhance user experiences and operational efficiencies. His work has garnered attention for its practical applications in real-world scenarios.
Collaborations
Throughout his career, Petluru has collaborated with talented individuals such as Nupur Labh and Archana Ramakrishnan. These collaborations have contributed to the successful development of his patents and innovations.
Conclusion
Snigdha Petluru's inventive spirit and dedication to innovation have led to significant advancements in customer support and parking enforcement technologies. His contributions continue to impact the industry positively, showcasing the importance of creativity in solving everyday challenges.