Location History:
- Atlanta, GA (US) (2012)
- Alpharetta, GA (US) (2012 - 2019)
Company Filing History:
2 out of 16,488 
1 out of 8 
Years Active: 2012-2019
Title: Shankaran Narayanan: Innovator in Video Technology and Customer Service Solutions
Introduction
Shankaran Narayanan is a notable inventor based in Alpharetta, GA, with a focus on innovative technologies in video doorbell systems and customer service solutions. He holds three patents that showcase his expertise in enhancing user experience and operational efficiency.
Latest Patents
One of his latest patents involves state detection and voice-guided setup for a video doorbell unit. This invention allows a video doorbell without a visual display to store prompt data, generating audio output to guide users through the setup process using state detection from various sensors. Another significant patent focuses on methods, systems, and computer program products for rule-based direction of customer service calls. This technology directs incoming service calls based on rules that incorporate customer information and network status, ensuring efficient call management.
Career Highlights
Shankaran has worked with prominent companies such as AT&T Intellectual Property and AT&T Digital Life, where he contributed to the development of innovative solutions in telecommunications and smart home technology. His work has significantly impacted how users interact with technology in their daily lives.
Collaborations
Throughout his career, Shankaran has collaborated with talented professionals, including Mounire El Houmaidi and Homayoun Torab, enhancing the quality and scope of his projects.
Conclusion
Shankaran Narayanan's contributions to technology through his patents and career achievements highlight his role as an innovator in the fields of video technology and customer service solutions. His work continues to influence the way users engage with technology today.