Location History:
- New Farm, AU (2016)
- Morningside, AU (2017 - 2020)
Company Filing History:
Years Active: 2016-2020
Title: Shane Bracher: Innovator in Churn Risk Analysis
Introduction
Shane Bracher is a notable inventor based in Morningside, Australia. He has made significant contributions to the field of behavioral analysis, particularly in predicting customer churn risk. With a total of 4 patents, Shane's work focuses on enhancing user retention through innovative technological solutions.
Latest Patents
One of Shane's latest patents is a real-time system designed to identify and analyze behavioral patterns to predict churn risk and increase retention. This invention involves identifying potential churn by providing a plurality of event profiles based on historical data. Each event profile represents user interactions with an enterprise and correlates with user churn. The system determines if a user is at risk of churn based on their engagement and displays this information through a graphical user interface.
Another significant patent is related to churn risk scoring using call network analysis. This method generates customer churn risk scores based on a multi-variable churn risk model that relates customer characteristics to churn risk. By analyzing customer call data records and account details, the system calculates churn likelihood, influence factors, and average spending. The resulting churn risk scores are visually presented on an interactive user interface, allowing telecommunication providers to better understand their customer base.
Career Highlights
Shane Bracher is currently employed at SAP SE, where he continues to develop innovative solutions that address customer retention challenges. His work has been instrumental in advancing the understanding of customer behavior in various industries.
Collaborations
Shane collaborates with talented individuals such as Daniel Ricketts and Asadul Islam, contributing to a dynamic work environment that fosters innovation and creativity.
Conclusion
Shane Bracher's contributions to the field of churn risk analysis exemplify the impact of innovative thinking in technology. His patents not only enhance user retention strategies but also provide valuable insights into customer behavior.