Ryan Steven McHarg

Title: Innovations of Ryan Steven McHarg

Introduction

Ryan Steven McHarg is an accomplished inventor based in Seattle, WA. He has made significant contributions to the field of communication technology, holding 2 patents that enhance user interaction and data management during communication sessions.

Latest Patents

One of McHarg's latest patents is titled "Communication escalation for a communication session." This invention allows context data to be received corresponding to a first communication session involving a first user and a second user who joins on behalf of a customer account. The context data is provided to both users and stored in a searchable data storage that maintains a communication session context history for the customer account. This innovation enables search requests from the customer account to retrieve relevant context history, facilitating smoother communication transitions.

Another notable patent is "Context data attachment for interface-based communication sessions." Similar to his previous work, this invention involves receiving context data for a communication session with a first user and a second user. The context data is again stored in a searchable format, allowing for efficient retrieval and management of communication session history. This patent further enhances the ability to join subsequent communication sessions based on the context data provided.

Career Highlights

Ryan Steven McHarg is currently employed at Amazon Technologies, Inc., where he continues to innovate and develop new technologies that improve communication systems. His work is instrumental in advancing the capabilities of communication platforms, making them more user-friendly and efficient.

Collaborations

McHarg collaborates with talented individuals such as Siddhartha Shankara Rao and Giridhar Kalpathy Narayanan, contributing to a dynamic team focused on technological advancements.

Conclusion

Ryan Steven McHarg's contributions to communication technology through his patents demonstrate his commitment to innovation and improvement in user experience. His work at Amazon Technologies, Inc. continues to influence the way communication is conducted in various settings.