Company Filing History:
Years Active: 2020-2025
Title: Rusty Gerald Nelson: Innovator in Communication Technology
Introduction
Rusty Gerald Nelson is a notable inventor based in Brighton, Colorado. He has made significant contributions to the field of communication technology, holding a total of 5 patents. His work focuses on enhancing the efficiency and effectiveness of communication systems, particularly in contact centers.
Latest Patents
One of Nelson's latest patents is titled "Real-time provision of guidance to sales-focused agents of a contact center based on identifiable background sounds." This innovative technology allows for the provision of sales guidance to agents during real-time communication sessions by identifying background sounds that can indicate characteristics of the caller. Another notable patent is the "Mobile phone open-ended reconnect feature," which addresses the issue of lost connectivity during calls. This system enables automatically reestablishing calls when a disconnected mobile endpoint regains network connectivity.
Career Highlights
Throughout his career, Rusty Nelson has worked with prominent companies in the communication sector, including Avaya Management L.P. and Avaya Inc. His experience in these organizations has allowed him to develop and refine his innovative ideas, contributing to advancements in communication technology.
Collaborations
Nelson has collaborated with several professionals in his field, including Kevin Archer and Roger I. Krimstock. These partnerships have likely played a role in the development of his patents and innovations.
Conclusion
Rusty Gerald Nelson is a distinguished inventor whose work in communication technology has led to several impactful patents. His contributions continue to shape the way communication systems operate, particularly in enhancing the user experience in contact centers.