Company Filing History:
Years Active: 2007-2012
Title: The Innovations of Ronald D. Swan
Introduction
Ronald D. Swan is an accomplished inventor based in Palm Beach Gardens, FL (US). He has made significant contributions to the field of speech processing, holding a total of 2 patents. His work focuses on enhancing communication technologies, particularly in the realm of real-time dictation and automated transcription services.
Latest Patents
One of Ronald D. Swan's latest patents involves adding real-time dictation capabilities for speech processing operations handled by a networked speech processing system. This invention includes a speech processing method that provides dictation capabilities to a voice server. The method establishes a real-time voice communication session involving a voice interface, allowing speech to be streamed to a remotely located voice server. The voice server then converts the streamed speech into a real-time stream of text, which is delivered to a designated endpoint.
Another notable patent focuses on automated call center transcription services. This method involves receiving a telephony contact from a caller and subsequently receiving a discoursive input that includes free-form speech. The discoursive input is converted into a textual transcription, which is then presented on a display screen of a service agent's computer system. The telephony contact is routed to a telephony device associated with the service agent's system, enhancing the efficiency of call center operations.
Career Highlights
Ronald D. Swan is currently employed at International Business Machines Corporation, commonly known as IBM. His role at IBM allows him to work on cutting-edge technologies that push the boundaries of speech processing and communication systems.
Collaborations
Throughout his career, Ronald has collaborated with notable coworkers, including Vicki L. Colson and Baiju Dhirajlal Mandalia. These collaborations have contributed to the development of innovative solutions in the field of speech processing.
Conclusion
In summary, Ronald D. Swan is a pioneering inventor whose work in speech processing has led to significant advancements in real-time dictation and automated transcription services. His contributions continue to shape the future of communication technologies.