Location History:
- Pleasanton, CA (US) (2010 - 2013)
- Hockessin, DE (2015)
- Hockessin, DE (US) (2013 - 2019)
Company Filing History:
Years Active: 2010-2019
Title: The Innovative Contributions of Robert Moore
Introduction
Robert Moore is a notable inventor based in Hockessin, Delaware. He has made significant contributions to the field of customer communication management, holding a total of 8 patents. His work focuses on enhancing the ways businesses interact with their customers through various communication channels.
Latest Patents
One of Robert Moore's latest patents is titled "System and method for managing customer communications over communication channels." This patent outlines a method for managing customer communications across multiple channels. The process includes receiving contact information from a database, determining if the information includes a cellular phone number, and ensuring that the customer has consented to be contacted. The system also allows for automatic initiation of contact with the customer, particularly for marketing purposes.
Career Highlights
Robert Moore is currently employed at JPMorgan Chase Bank, N.A., where he applies his innovative ideas to improve customer communication strategies. His experience in the banking sector has allowed him to develop practical solutions that benefit both the institution and its clients.
Collaborations
Robert has collaborated with several professionals in his field, including Brian Lawhorne and Duc Lam. These partnerships have contributed to the development of his innovative patents and have enhanced the effectiveness of his work.
Conclusion
Robert Moore's contributions to the field of customer communication management are noteworthy. His innovative patents and career at JPMorgan Chase Bank, N.A. reflect his commitment to improving customer interactions through technology.