This inventor holds 2 USPTO granted patents and 1 published patent application. Top assignees: Telewatch Inc., Tempo Analytics Inc.. Active years: 2012-2024.
Company Filing History:
Years Active: 2012-2024
Title: Robert Laganière: Innovator in Customer Tracking Technologies
Introduction
Robert Laganière is a notable inventor based in Gatineau, Canada. He has made significant contributions to the field of customer tracking technologies, holding a total of 2 patents. His work focuses on enhancing customer service environments through innovative tracking systems.
Latest Patents
Laganière's latest patents include a "System and method for tracking customer movements in a customer service environment" and "System and methods for tracking transaction flow through a customer service area." These inventions provide automated, non-intrusive tracking of individuals using still image frames obtained from color sensors. The system extracts images from each frame, compares datasets across multiple frames, and groups them into 'tracklets' that can be merged into “customer sets.” This allows for the derivation of various metadata related to customer movements, such as location and transaction duration. Additionally, his patent on "Face image log creation" outlines a method for constructing concise face image logs from video surveillance, ensuring that only high-quality images are retained.
Career Highlights
Throughout his career, Laganière has worked with several companies, including Telewatch Inc. and Tempo Analytics Inc. His experience in these organizations has contributed to his expertise in developing advanced tracking technologies.
Collaborations
Laganière has collaborated with notable individuals in his field, including Adam Fourney and Andrés Solís Montero. These partnerships have further enriched his work and innovations.
Conclusion
Robert Laganière is a distinguished inventor whose work in customer tracking technologies has made a significant impact in the industry. His innovative patents and collaborations reflect his commitment to enhancing customer service experiences through technology.