The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Oct. 15, 2024

Filed:

Jul. 18, 2018
Applicants:

Robert Laganière, Gatineau, CA;

Andrés Solís Montero, Ottawa, CA;

Luis E. Gurrieri, Kanata, CA;

Inventors:

Robert Laganière, Gatineau, CA;

Andrés Solís Montero, Ottawa, CA;

Luis E. Gurrieri, Kanata, CA;

Assignee:
Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06V 20/52 (2022.01); G06Q 20/40 (2012.01); G06Q 50/12 (2012.01); G06T 7/194 (2017.01); G06T 7/246 (2017.01); G06T 7/292 (2017.01); G06V 40/10 (2022.01);
U.S. Cl.
CPC ...
G06V 20/53 (2022.01); G06T 7/194 (2017.01); G06T 7/246 (2017.01); G06T 7/292 (2017.01); G06V 40/10 (2022.01); G06Q 20/4015 (2020.05); G06Q 50/12 (2013.01);
Abstract

System and methods for tracking transaction flow through a customer service area. The present invention provides automated, non-intrusive tracking of individuals, based on a series of still image frames obtained from one or more colour sensors. Images of individuals are extracted from each frame and the datasets resulting from the cropped images are compared across multiple frames. The datasets are grouped together into groups called 'tracklets', which can be further merged into “customer sets”. Various pieces of metadata related to individuals' movement (such as customer location and the duration of each transaction state) can be derived from the customer sets. Additionally, individual images may be anonymized into mathematical representations.


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