Company Filing History:
3 out of 10 
1 out of 456 
1 out of 832,680 Years Active: 2011-2016
Title: The Innovative Contributions of Robert L. Arseneault
Introduction
Robert L. Arseneault is a notable inventor based in Manchester, NH (US), recognized for his significant contributions to technology through his innovative patents. With a total of five patents to his name, Arseneault has made strides in the field of knowledge management systems and embedded product support.
Latest Patents
One of his latest patents is titled "Embedded Multi-Channel Knowledgebase." This invention provides a method, system, and computer program product for an embedded multi-channel knowledgebase designed for embedded product support. The system includes a consumer appliance with an embedded knowledgebase, a help module programmed to provide access to the knowledgebase, and multi-channel escalation and reporting logic. This logic enables support requests to be escalated from the embedded knowledgebase to a remote response manager over a computer communications network.
Another significant patent is "Organically Ranked Knowledge Categorization in a Knowledge Management System." This invention addresses deficiencies in expert modeling within knowledge management systems. It provides a method for organically ranking knowledge and categorization, which includes bookmarking answer content for users and suggesting categories previously associated with that content by other users.
Career Highlights
Throughout his career, Robert L. Arseneault has worked with prominent companies such as Kana Software, Inc. and Verint Americas Inc. His experience in these organizations has contributed to his expertise in developing innovative solutions in technology.
Collaborations
Arseneault has collaborated with notable individuals in his field, including Vani T. Chiganmy and Robert L. Cohen. These collaborations have likely enriched his work and contributed to the development of his patents.
Conclusion
Robert L. Arseneault's contributions to technology through his patents demonstrate his innovative spirit and commitment to advancing knowledge management systems. His work continues to influence the field and inspire future innovations.
Inventor’s Patent Attorneys refers to legal professionals with specialized expertise in representing inventors throughout the patent process. These attorneys assist inventors in navigating the complexities of patent law, including filing patent applications, conducting patent searches, and protecting intellectual property rights. They play a crucial role in helping inventors secure patents for their innovative creations.