Location History:
- Newark, DE (US) (2012 - 2017)
- New York, NY (US) (2018)
- Hyderabad, IN (2022 - 2023)
Company Filing History:
Years Active: 2012-2023
Title: Innovations of Ravi Kappagantu
Introduction
Ravi Kappagantu is an accomplished inventor based in Newark, DE (US). He holds a total of 10 patents that showcase his expertise in technology and innovation. His work primarily focuses on systems and methods that enhance communication and interaction in multi-tenant environments.
Latest Patents
One of his latest patents is titled "Systems and methods for multi-tenant and omni-channel routing." This invention discloses a method that includes a multi-tenant and omni-channel routing computer program executed by an information processing apparatus. The program receives a call to transfer an interaction between a first platform and a third party to a second platform within a multi-tenant system. It collects the context of the interaction from the first platform, identifies the second platform based on this context, and routes the interaction accordingly while communicating the context to the second platform.
Career Highlights
Ravi has worked with notable companies such as JPMorgan Chase Bank, N.A. and JP Morgan Chase Bank. His experience in these organizations has contributed significantly to his development as an inventor and innovator in the field of technology.
Collaborations
Some of his coworkers include Nitin Dhir and Richard H. Hogrogian. Their collaboration has likely fostered an environment of innovation and creativity, further enhancing the quality of work produced.
Conclusion
Ravi Kappagantu's contributions to the field of technology through his patents and collaborations highlight his role as a significant inventor. His work continues to influence the way multi-tenant systems operate, showcasing the importance of innovation in modern communication.