Peng Su

Title: The Innovative Mind of Peng Su

Introduction

Peng Su is an accomplished inventor based in Shoreline, WA (US). He has made significant contributions to the field of communication technology, holding 4 patents that showcase his innovative approach to enhancing communication sessions.

Latest Patents

One of Peng Su's latest patents is titled "Intelligent topic segmentation within a communication session." This invention provides methods and systems for intelligent topic segmentation during communication sessions. The system connects to a communication session with multiple participants and receives a transcript of the conversation, which includes timestamps for various utterances. It shifts a window over the utterances to generate blocks and identifies topic model clusters, generating scores to assign text labels for each cluster. The system aggregates these scores to create utterance level scores, converting them into topic segments that include start and end times along with associated text labels. This information is then transmitted to client devices.

Another notable patent is "Sentiment scoring for remote communication sessions." This invention presents methods and systems for displaying sentiment scores within communication sessions. The system connects to a session, receives a transcript, and extracts utterances spoken by participants. It identifies a subset of utterances associated with a specific organization and determines word sentiment scores for each word in the utterance. An overall sentiment score for the conversation is calculated based on these utterance sentiment scores and presented to client devices.

Career Highlights

Peng Su has worked with prominent companies in the tech industry, including Zoom Communications, Inc. and Zoom Video Communications, Inc. His experience in these organizations has allowed him to develop and refine his innovative ideas in communication technology.

Collaborations

Throughout his career, Peng Su has collaborated with talented individuals such as Junqing Wang and Ling Tsou. These collaborations have contributed to the development of his patents and innovations.

Conclusion

Peng Su is a remarkable inventor whose work in communication technology has led to significant advancements. His patents reflect his dedication to improving how people interact in remote communication sessions.