The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Apr. 14, 2026
Filed:
Feb. 13, 2022
Zoom Communications, Inc., San Jose, CA (US);
Jiawei Chen, Kirkland, WA (US);
Peng Su, Shoreline, WA (US);
Zoom Communications, Inc., San Jose, CA (US);
Abstract
A contact center server enables a contact center engagement between a device of a contact center agent and a device of a contact center user. At some point during the contact center engagement, the contact center server restricts access by the device of the contact center agent to media from the device of the contact center user based on a request prompted to the contact center user during the contact center engagement. The contact center server reenables the access based on a verification of information obtained from the device of the contact center user responsive to the request.
Data source: USPTO (United States Patent and Trademark Office) public patent records. Weekly synchronization. How IDiyas builds this profile